Transport & Logistics
Transport & logistics
Every parcel, pallet and driver, connected
Hauliers, couriers and warehouse operators run on thin margins and tight windows. When a driver can’t get through, a scanner drops off the network or a customer can’t find out where their delivery is, it costs money. We help you choose mobile, connectivity, contact centre and automation that keep goods moving.
Where we help
From the loading bay to the doorstep
Moments that matter
When things go wrong, technology decides the cost
| Moment | What customers do | What good technology does |
|---|---|---|
| Peak season | Chase orders by phone and chat | Scales agents and automates “where is it?” answers |
| Delays | Call to find out what’s happening | Sends proactive updates before they ask |
| Failed delivery | Rebook, often by calling | Lets them reschedule online in seconds |
| Damaged goods | Complain on every channel | Captures photos and routes claims to the right team |
Who it matters to
Are drivers and depots always reachable?
Reliable mobile, Wi-Fi and devices across every site and route.
How do we cut “where’s my delivery?” calls?
Proactive updates and self-service rebooking.
How do we manage thousands of devices?
Handhelds and phones set up, secured and replaced from one place.
Are we overpaying for fleet mobiles and data?
Pooled data plans and contracts compared across networks.
What it costs
Our advice costs you nothing. When you buy through us, the supplier pays us a fee, on the same basis for every supplier we shortlist, so no one can pay for a better recommendation. If the right answer is to stay where you are, we’ll tell you.
Why Quetzel
We’ve worked inside the networks and vendors that logistics firms buy from, so we know how fleet deals are structured and which platforms cope with peak. We compare the whole market and stay involved after go-live.
Questions we’re often asked
Can you help with driver mobile contracts?
Yes. We compare networks and pooled data plans for fleets of any size, and look after device management.
Our warehouse Wi-Fi keeps dropping. Can you help?
Yes. We arrange surveys and source Wi-Fi designed for large, metal-heavy buildings and scanning.
How do we reduce delivery enquiry calls?
Proactive tracking updates and self-service rebooking remove a large share of them. We compare the options for your volumes.
Do you work with international logistics firms?
Yes. We look at roaming, connectivity and contact centre needs across every country you operate in.
Do you favour any vendor?
No. We compare across the market and every shortlisted supplier pays us on the same basis.
Where to next
Keep exploring
Services for transport and logistics
Business mobile & devices →Business connectivity →Contact centre software →Workflow automation & AI →
Marketplace
Committed to AWS, Microsoft or Google? Buy software through their marketplaces and count it towards what you’ve already agreed to spend.
How we work
From first conversation to go-live and beyond: 350+ vendors compared, contracts negotiated, and support after launch.
Other sectors