Sport & Entertainment
Sport & entertainment
Big days need technology that doesn’t flinch
Clubs, stadiums, venues and event organisers go from quiet to full capacity in hours. Ticket sales, turnstiles, payments and fan services all have to work at once. We help you choose connectivity, contact centre, payments and staff communications that cope when the whole crowd turns up.
Matchday and show night
From ticket release to the final whistle
Ticket release
A contact centre and self-service that cope with the rush, without paying for peak all year.
Gates open
Turnstiles, scanners and staff radios on connections that don’t drop.
In the venue
Fan Wi-Fi, card payments at every kiosk and teams in constant touch.
Heading home
Travel updates, feedback and membership renewals while the buzz lasts.
Where we help
Everything a full house depends on
Fan and member services
Tickets, memberships and hospitality enquiries on every channel, with AI for the questions you answer all day.
Venue connectivity
Networks and Wi-Fi built for thousands of phones in one place, with backup for turnstiles and tills.
Payments everywhere
Fast, secure card payments at kiosks, bars and the club shop, even on the busiest day.
Staff communications
Push-to-talk and mobiles for stewards, security and catering, managed from one place.
Who it matters to
Will everything work when the gates open?
Connectivity, turnstiles and radios tested and backed up before the big day.
Can we handle a ticket release without the phones melting?
A scalable contact centre with self-service and AI.
How do we support thousands of devices for a few hours a week?
Flexible networks and devices that scale for events.
Are we paying for event-day capacity all year?
Contracts that flex with your fixture list or event calendar.
What it costs
Our advice costs you nothing. When you buy through us, the supplier pays us a fee, on the same basis for every supplier we shortlist, so no one can pay for a better recommendation. If the right answer is to stay where you are, we’ll tell you.
Why Quetzel
We’ve worked inside the networks and vendors that venues rely on, so we know which set-ups cope with a sell-out crowd and how to avoid paying for event-day capacity all year. We compare the whole market and stay involved after go-live.
Questions we’re often asked
Do you work with clubs as well as venues and event organisers?
Yes. The needs overlap: ticketing, fan services, connectivity and payments.
Can you help with stadium Wi-Fi?
Yes. We arrange surveys and compare providers who design networks for large crowds.
How do we cope with a big ticket release?
A cloud contact centre can add capacity for the rush, and self-service and queueing tools take the pressure off agents.
Can our contracts flex around our fixture list?
Often, yes. We look for pricing and terms that match your calendar rather than paying for peak all year.
Do you favour any vendor?
No. We compare across the market and every shortlisted supplier pays us on the same basis.
Where to next
Keep exploring
Services for sport and entertainment
Business connectivity →Contact centre software →Cyber security →Business mobile & devices →
Marketplace
Committed to AWS, Microsoft or Google? Buy software through their marketplaces and count it towards what you’ve already agreed to spend.
How we work
From first conversation to go-live and beyond: 350+ vendors compared, contracts negotiated, and support after launch.
Other sectors