Recruitment & Staffing
Recruitment & staffing
Fill roles faster, with technology that keeps up with your consultants
Recruitment runs on speed. The agency that calls back first, texts the shortlist in minutes and gets the contract signed today usually wins the placement. We help you choose calling, messaging, CRM integration and automation that give consultants hours back every week.
From brief to first day
Every stage of a placement, sped up
Source
Calls, texts and WhatsApp from inside your CRM, so no conversation goes unlogged.
Screen
Automated shortlisting and screening questions that save consultants hours.
Interview
Video interviews and scheduling that don’t need endless back-and-forth.
Offer
Contracts sent and signed digitally, the same day.
Onboard
Digital right to work and ID checks, with documents stored securely.
What good looks like
The old desk phone vs a modern recruitment set-up
| Task | The old way | What good looks like |
|---|---|---|
| Logging calls | Consultants type notes after every call | Calls log to the CRM automatically, with recordings attached |
| Reaching candidates | Voicemail and missed calls | Text, WhatsApp and click-to-call from one screen |
| Working away from the office | Calls tied to a desk | The same number on laptop and mobile, anywhere |
| Managing performance | Guesswork | Live call and activity dashboards for every desk |
| Handling temp peaks | Extra lines and phones to order | Users added and removed in minutes |
Digital right to work checks
Since April 2022, employers and agencies can use certified identity service providers to check British and Irish citizens’ right to work online. Done well, it speeds up onboarding and keeps a clean audit trail. Source: Home Office.
Who it matters to
How do we get more placements from the same team?
Less admin per consultant, with calls, texts and notes captured automatically.
Can we prove every check was done?
Digital right to work checks and recorded calls with a clear audit trail.
How do we support consultants who work anywhere?
Cloud calling and devices managed from one place.
Are we paying for lines nobody uses?
A full audit of lines, licences and contracts, compared across the market.
What it costs
Our advice costs you nothing. When you buy through us, the supplier pays us a fee, on the same basis for every supplier we shortlist, so no one can pay for a better recommendation. If the right answer is to stay where you are, we’ll tell you.
Why Quetzel
We’ve worked inside the vendors that recruitment businesses buy from, so we know which platforms really integrate with your CRM and which just say they do. We compare the whole market and stay involved after go-live.
Questions we’re often asked
Will it work with our recruitment CRM?
Most modern calling and messaging platforms connect to the popular recruitment CRMs. We check the integration works before you commit.
Can consultants text and WhatsApp candidates from the CRM?
Yes. Many platforms support text and WhatsApp alongside calls, with every message logged against the candidate.
Do you help with right to work checks?
We can source digital identity and right to work providers that fit your onboarding process.
Can we record calls for training and compliance?
Yes. Call recording with secure storage and search is standard on most platforms we compare.
Do you favour any vendor?
No. We compare across the market and every shortlisted supplier pays us on the same basis.
Where to next
Keep exploring
Services for recruitment
Cloud phone systems →Contact centre software →Workflow automation & AI →Business mobile & devices →
Marketplace
Committed to AWS, Microsoft or Google? Buy software through their marketplaces and count it towards what you’ve already agreed to spend.
How we work
From first conversation to go-live and beyond: 350+ vendors compared, contracts negotiated, and support after launch.
Other sectors