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Updates, insights and resources

Explore company updates, valuable industry insights, and practical resources to help you make smarter business decisions in an evolving tech landscape

In the press

Where Quetzel and James have been featured, quoted or interviewed.

Comms Link · July 2025

Experts Share: VoIP As The Backbone Of Cloud-Based Businesses

James on why VoIP should grow with the rest of a business’s cloud estate, not hold it back.

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Comms Link · July 2025

Experts Share: VoIP As An Alternative To Traditional Telecommunication

James joins industry leaders on what businesses gain by moving from traditional telecoms to VoIP.

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Get Out of Wrap podcast · March 2025

#222 – James Connors of Quetzel

From roadie to founder: James talks to Martin Teasdale about building an independent advisory and helping companies make better CX and IT sourcing decisions.

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The technology buying scorecard

Most businesses buy technology the way their providers want them to. Is yours one of them?

Eleven quick questions, about three minutes. You’ll get your score straight away, plus the two changes that would make the biggest difference.

Take the scorecard →